Refund & Return Policy

If your product arrives damaged, leaking or dented, we will replace it free of charge — no questions asked.

• Report the damage within 48 hours of delivery.
• Share a photo/video of the damaged product and the outer packaging via WhatsApp or email.
• A replacement ships within 2 business days of verification — you don't need to return the damaged can unless our team requests it.

If you received a different product or pack size than what you ordered, contact us within 48 hours of delivery. We'll arrange a free pickup of the unopened item and ship the correct product at no extra cost, or issue a full refund — your choice.

• The issue is reported within 48 hours of delivery.
• The product is unused, with the seal intact (except transit damage).
• Photo/video proof of the issue is provided.
• The order number is shared with our support team.

Full refunds are issued when:

• We cancel your order (stock, serviceability or pricing issues).
• A replacement is not possible for a damaged/wrong product.
• A prepaid order could not be delivered and was returned to us.

For safety and hygiene reasons we cannot accept returns for:

• Opened, used or partially used spray cans.
• Products damaged due to misuse or improper storage.
• Issues reported after the 48-hour window.
• Change of mind after the product has been opened.

• Online payments (Razorpay): refunded to the original payment method within 5–7 business days after approval.
• Cash on Delivery orders: refunded via UPI or bank transfer within 5–7 business days after we receive your account/UPI details.
• You'll receive a confirmation once the refund is initiated; banks may take an additional 2–3 days to reflect it.

For any return or refund request, reach us with your Order ID:
WhatsApp: +919422869843 (fastest)
Email: support@carprotect.shop
Phone: +91-9422869843 (Mon–Sat, 9 AM – 7 PM)